“Tech companies provide isolated, insecure, overworked individuals with a false sense of mastery that replenishes their capacity to provide exploited labor of their own.”
– American author
Grafton Tanner, on the emergence (and history) of the “userverse,” a “customized surrogate world” of “unchallenged mastery” and “concealed labour,” where critique is “downplayed as adjustment difficulties: Give it time, and the technology will eventually work for everyone.”
