2022/02/04

Amazon’s Recommendation Engine Reflects Some Customers Darkest Moment

“Enough people purchased the preservative to attempt suicide that the company’s algorithm began suggesting other products that customers frequently bought along with it to aid in such efforts.”
Megan Twohey & Gabriel J.X. Dance, on a dark twist of Amazon’s ‘frequently bought together’ recommendation engine. The journalists reveal that while eBay and Etsy have stopped carrying a chemical compound linked to scores of suicides, Amazon has dragged its heels.
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